How to complain effectively over consumer concerns
Keep reading for strategies experts recommend for consumers seeking results.
The Latest
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How to prepare for a property tax protest
Read on for expert information on the evidence to collect and the common mistakes to avoid if you plan to protest your property taxes.
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Do you have an unclaimed IRS refund? Here's how to find it before the May 17 deadline
The IRS estimates Texans have $107 million in unclaimed federal income tax refunds for the 2020 tax year and the deadline is fast-approaching.
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North Texas car buyer scammed with VIN fraud after finding a used car on social media
A North Texas car buyer said he thought he did enough research after finding a used car on social media.
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How to assess whether you have the coverage you need in severe weather
The NBC 5 Responds team has helped consumers navigate more than a few storms. Read on for what to know before, during and after damaging weather.
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Voters asked to weigh in on appraisal district board of directors
As North Texas property owners watch their mail for property tax appraisal notices, some also have the chance to vote on new bosses for local appraisal review boards on May 4.
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How to check your credit reports and other free resources
A perk offered to consumers during the pandemic has been extended indefinitely.
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Tax Day is Monday and help is still available
Ahead of Monday’s deadline to file a federal income tax return, the IRS Taxpayer Assistance Center in downtown Dallas is open on Saturday, April 13 from 9 a.m. to 4 p.m.
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How to find Rangers home opener tickets
The World Champion Texas Rangers are hosting the Chicago Cubs for the Rangers’ home opener on March 28. At last check on Wednesday, tickets were no longer available on the Ranger’s website for Thursday’s game – though there are seats available on ticket resale sites.
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How to find approved solar eclipse glasses
We are now just three weeks away from a total solar eclipse in North Texas and if you’re still on the hunt for eclipse viewing glasses or equipment you may find they’re in short supply.
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New IRS tax prep pilot available; Is it an option for you?
Direct File is different from the existing IRS Free File program which is open to taxpayers making less than $79,000 a year.
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NBC 5 Responds helps to recover losses after luggage is lost by shipping company
An attempt to lighten the load while traveling turned into a heavy burden for one North Texas family when their luggage was lost.
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How a misdial could have cost a consumer hundreds
NBC 5 Responds to a Mansfield consumer offering fellow travelers a heads up: double-check the customer service phone number you dial. One wrong digit could have cost her hundreds of dollars.
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Spring Break vacations are here! Here's how to plan
A cardinal rule for a successful Spring Break travel experience is not to wait until the last minute to organize your trip.
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Consumers complain of new fridges dying young
NBC 5 Responds to consumers paying thousands of dollars for a new fridge only to see it die within a few years.
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What to know about extensions this tax season
This year’s federal income tax filing deadline is Monday, April 15. If you already know you’re not going to be ready to file on Tax Day, read on for how to get more time.
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Homeowner missing thousands after seeking foreclosure help
A Tarrant County homeowner said she is missing thousands of dollars after a company promised to help her with a foreclosure case. Read on for her efforts to track the money and what she wants other homeowners to know.
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How to avoid a “ghost” tax preparer
A ghost preparer is someone you paid to handle your return who doesn’t sign it.
